TERMS AND CONDITIONS
1. Introduction
Welcome to DeskStand. By accessing our website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or purchase our products.
2. Company Information
DeskStand is a South African business providing ergonomic standing desks, office furniture, accessories and related products.
Website: www.deskstand.com
3. Orders and Acceptance
3.1 All orders placed through our website are subject to availability and acceptance.
3.2 DeskStand reserves the right to refuse or cancel any order due to pricing errors, stock availability issues, suspected fraud, or any other reasonable cause.
3.3 An order is considered accepted once payment has been successfully processed and an order confirmation has been issued.
4. Pricing and Payment
4.1 All prices displayed on the website are in South African Rand (ZAR).
4.2 Prices may be changed without prior notice.
4.3 Payment may be made through approved payment methods available at checkout, including PayFast and Electronic Funds Transfer (EFT).
4.4 Ownership of goods remains with DeskStand until full payment has been received.
5. Manufacturing and Delivery
5.1 Certain products may be manufactured or assembled to order.
5.2 Estimated delivery times are provided as a guide and are not guaranteed.
5.3 DeskStand will not be held liable for delays caused by couriers, suppliers, force majeure events, strikes, weather conditions, or circumstances beyond our control.
5.4 Risk in the goods passes to the customer upon delivery.
6. Inspection of Goods
Customers are required to inspect products upon delivery and notify DeskStand of any defects, shortages, or damages within 7 days of receipt.
7. Returns and Refunds
7.1 Returns are governed by the Consumer Protection Act of South Africa where applicable.
7.2 Products may be returned within 7 days of delivery if unused and in original packaging, subject to applicable legislation.
7.3 Custom-made or specially manufactured products may not be eligible for return unless defective.
7.4 Refunds will be processed after inspection and approval of the returned product.
7.5 Delivery and collection fees may be deducted from any refund where permitted by law.
8. Warranty
8.1 DeskStand warrants that products will be free from manufacturing defects under normal use.
8.2 The warranty does not cover damage resulting from misuse, abuse, accidents, unauthorized modifications, improper assembly, or normal wear and tear.
8.3 Warranty claims must be supported with proof of purchase.
9. Product Information
9.1 DeskStand makes every effort to ensure that product descriptions, specifications, images and pricing are accurate.
9.2 Minor variations in colour, finish, wood grain, dimensions or appearance may occur and shall not be regarded as defects.
10. Limitation of Liability
10.1 DeskStand shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of its products or website.
10.2 The maximum liability of DeskStand shall not exceed the amount paid by the customer for the relevant product.
11. Website Use
11.1 Users may not use the website for unlawful purposes.
11.2 Users may not attempt to interfere with the operation, security, or functionality of the website.
11.3 All content on this website remains the property of DeskStand and may not be copied or reproduced without written permission.
12. Privacy
Customer information will be handled in accordance with applicable South African privacy laws and will not be sold or disclosed to unauthorized third parties except where necessary to fulfil orders or comply with legal obligations.
13. Force Majeure
DeskStand shall not be liable for failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, power failures, internet outages, supplier failures, or governmental actions.
14. Governing Law
These Terms and Conditions shall be governed by the laws of the Republic of South Africa.
15. Amendments
DeskStand reserves the right to amend these Terms and Conditions at any time. Updated versions will be published on the website and become effective upon publication.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact DeskStand through the contact details provided on the website.